Refund and Returns Policy – Frab’s Magazines & More
Last Updated: 11/2023
At Frab’s Magazines & More, we aim to provide you with a satisfying shopping experience. If you are not completely happy with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and options.
You have the right to return your purchase if you are not satisfied, subject to the following conditions:
Timeframe: You can initiate a return within 30 days from the date of receiving your order. After this period, we may not be able to process your return.
Condition: The item must be in its original condition, unworn, unwashed, and with all original tags and packaging.
Proof of Purchase: A valid proof of purchase, such as the order confirmation or receipt, is required for processing your return.
2. How to Initiate a Return
To initiate a return, follow these steps:
Log in to your account on www.gnmboutique.com and go to the “Order History” section.
Select the order containing the item you want to return and click “Initiate Return.”
Follow the provided instructions to complete the return request.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved:
Refunds will be processed to the original payment method used during your purchase.
It may take 5-7 business days for the refund to appear in your account, depending on your payment provider.
If you wish to exchange an item, please initiate a return as described in Section 2, and then place a new order for the item you want. We will process your refund for the returned item following our refund policy.
5. Non-Returnable Items
Some items are non-returnable:
Items marked as “Final Sale” or “Non-Returnable” on the product page.
Personalized and custom-made items.
6. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the return is due to a mistake on our part, such as shipping the wrong item or a defective product. In such cases, we will provide a prepaid return label.
7. Contact Us
If you have any questions or require assistance with the return process, please feel free to contact us. We are here to help you and ensure that your shopping experience with us is hassle-free and enjoyable.
8. Changes to this Policy
Frab’s Magazines & More reserves the right to update and modify this Refund and Returns Policy. Any changes will be posted on our website, and the new policy will apply to all purchases made after the date of the change.
Thank you for choosing Frab’s Magazines & More. We appreciate your trust and look forward to assisting you with your returns and refunds.